If for any reason you are not satisfied with a purchase, the item(s) can be returned for a product exchange, store credit or refund within 14 days of the order’s first delivery attempt date.
In order for returns to be accepted, all items must be in perfect condition with security tag and original packaging.
Returns will not be accepted for items that have been labeled non-returnable in the product description.
These are usually seasonal or customizable items for which we are unable to accept returns.
The Line Project reserves the right to refuse returns that are unauthorized and/or not sent in accordance with the return policy detailed online. In the case of unauthorized or non-standard returns, the merchandise will be returned to the shipping address specified in the original order.
Items can be exchanged for a different size or an alternative style.
Store credit can be used on a future order within 6 months of the return.
Refunds will be processed as soon as returned items have been checked and accepted, and will be completed approximately within 8-10 business days. Refunds will be remitted to the bank account prescribed by the customer.
In case you choose to return your order, you will be burdened with the shipping cost.